
Frequently asked questions
- 01
Trakwork is a multi-tenant HRMS built for managing contractors—timesheets, expenses, approvals, and invoicing—in one place for agencies and their clients.
- 02
No Trakwork works seamlessly across all devices and browsers. It is not an app that requires logging in from one platform. You can log in from any device with your ID and password and submit your timesheets on the go!
- 03
Trakwork is essentially used to Track work, and not plan leaves. But suppose you were on vacation and could not use the hours accordingly. In that case, you can submit a timesheet with 0 hours for the week and mention 'vacation' in the comments. This way, you don't miss the timesheet but can plan accordingly for the end-of-year tax receipts.
- 04
Trakwork loves you the most but wants you to be disturbed less. So if you toggle the switch to remind you via notification, yes, it will remind you.
- 05
Yes, Trakwork understands that mistakes can happen, so you have the option to review, edit, and resubmit your information before your hiring manager approves the hours for you.
- 06
Once your timesheet is approved, it travels to the finance and accounting team of emergiTEL. Now, they process the approved timesheet, and an invoice is generated. You get notified of it. Once payment is made, you know immediately via Trakwork too!
- 07
Yes, Trakwork is an all-inclusive platform for contractors and hiring managers. As a contractor, you can submit your expense directly on the platform simply by filling in the expense details.
- 08
TrakWork works perfectly fine for both contractors and their supervisors. When your subordinates submit a timesheet, you get notified via email. You think all is fine with your resource; approve on the go! If you need to verify and check additional details, log in with your user id and password, and voila, you can approve on the go!
- 09
As a hiring manager with assigned subordinates, you can track the account you manage with submitted timesheets. Plan POs and quotations for resource management all from your trakwork account.
- 10
In this case, you're a genuine trakwork user as you get to enjoy the benefits of both worlds. But with two different account permissions.
- 11
With the click of a button, you can troubleshoot any issues you face inside trakwork. Our developers, admin team, and success support associates are just around you virtually to help you in all possible ways.
- 12
You can update some changes, but you need to contact your admin support to get that done for significant changes and updates! Remember trakwork is your assistant that gives you the autonomy to focus on essential tasks and leave the minors for your supporting teams to
- 13
Trakwork is designed for staffing/recruitment agencies, companies that hire contractors, hiring managers who approve time, and accounting teams who need clean invoice-ready reports.
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